Range: up to 45 feet from the thermostat (barriers and obstacles such as thick walls or different floors, and other devices broadcasting on the same 915MHz frequency, such as a baby monitor, cordless phones, etc., may lower range). A great feature is the ability to set both the Heat and AC settings automatically rather than 'heat' or 'cool' only settings. Remove the back cover from the sensor and remove its battery. On your thermostat's screen or in the app, go to: Look for the following indicators on your thermostat: Working hand-in-hand with your Comfort Settings, Follow Me mode allows you to target comfort where it matters most. In order to best detect occupancy changes, the best placement for a Room Sensor is about five feet off the ground in a location that's facing the entire room. In Follow Me mode, how much weight does my ecobee assign to a single reading versus the many readings from the living room sensor? Note: SmartSensor also works with ecobee3, ecobee3 lite and ecobee4. Tip: A sensor that is placed too far from your ecobee thermostat and/or interference from other electronic devices could also be the source of frequent disconnects. better manage the temperature in occupied rooms. Ensure your Room Sensor's battery isn’t too low. Room Sensors use 915MHz radio waves—not Wi-Fi—for secure, energy-efficient communication with your ecobee thermostat. So you’ll want to ensure that you follow the steps below to make sure that everything is working properly. Remove the battery by gently prying it out of the battery compartment with a thin tool such as a pen, plastic card, or screwdriver. Take A Sneak Peak At The Movies Coming Out This Week (8/12) “Look for the helpers” – Celebrities helping out amid Texas storm; New Movie Releases This Weekend: February 19th – … Using the app? By default, your ecobee has three Comfort Settings: Home, Away, and Sleep. What temperature set points are in effect when Smart Away is running? Once powered on, the Ecobee walks you through the initial setup and like the install is pretty easy. Gently pull upwards to release the sensor. If you’re uncertain. When Follow Me mode is enabled your thermostat: What happens if none of the sensors participating in the active Comfort Setting report motion? 2) Look for a message on your ecobee’s screen. Or when you’re away, only turn heating on if the temperature falls below 62F and turn cooling on if the temperature rises above 85F. If you leave a room and its sensor stops detecting motion, that sensor's temperature readings will be gradually (not immediately) removed from your ecobee's set point calculation over a 30-minute period. So even when your schedule changes, your ecobee knows to adjust on its own—helping you save energy and stay comfortable. Smart Features that take occupancy into account to manage comfort and savings. What temperature set points are in effect when Smart Away is running? Once your thermostat is on the Home Screen: 1) Gently pull the plastic tab on the back of the sensor. The 4-digit ID should match the 4-digit code on the back of your sensor. Follow Me includes participating sensors that have detected occupancy within the past 30 minutes. ), Good to know: By default, a Manual Hold continues until you cancel it. It could be one of a few things. If your firmware version is not up-to-date, please contact ecobee Support at 1-877-932-6233 or via Live Chat to request a firmware upgrade. Using the app? If 30 minutes pass with no occupancy detected, that sensor's reading will be excluded until occupancy is detected again. There's no wrong way to use your Room Sensors. If none of your participating sensors report motion for 30 minutes, your ecobee will set the temperature based on the average of all participating sensors (even in the Sleep Comfort Setting). Avoid locations that may have the sensor come into contact with any external factor that may influence its readings. When I leave a room, how long will it be until that Room Sensor's temperature readings no longer factor into my ecobee's temperature averaging calculation? What happens to Follow Me mode if I manually adjust the temperature while it's running? 2. Power-cycle your ecobee thermostat by removing it from the wall and leaving it off for about two minutes. Doing so will ensure that your bedroom remains the temperature you like throughout the night. What happens to Follow Me mode if I manually adjust the temperature while it's running? ecobee thermostats can support up to 32 Room Sensors. Remove the battery cover or sensor stand from the back of the sensor. ecobee Room Sensors use 3-volt CR-2032 batteries that can be purchased here. What temperature set points are in effect when Smart Home is running? Not to worry! Need more help? When I leave a room, how long will it be until that Room Sensor's temperature readings no longer factor into my ecobee's temperature averaging calculation? *Actual number is based on your ecobee's ongoing analysis of your HVAC's equipment's ability to recover the temperature gap. Make sure your router is powered on and that the Ecobee is connected to the 2.4 Ghz band. When Home is active the sensors participating in that Comfort Setting participate in Follow Me mode. Ensure this does not match any of your sensors. Since your ecobee thermostat knows that it will have to recover the temperature gap should you return, it sets the temperature to where it can quickly get your home back to your Home Comfort Setting set points, while still conserving energy. How does my ecobee thermostat manage sensor participation when it's changing from one Comfort Setting to the next (e.g. Press Cancel on the thermostat Home Screen. Ecobee Follow Me. Follow Me can be enabled once the SmartSensor, which is included with SmartThermostat with voice control, or the wireless Room Sensor, which comes with the ecobee3 and ecobee4, is paired with the thermostat. With the ecobee3 lite, Smart Home and Smart Away can be used once a Room Sensor or SmartSensor is paired with the thermostat. check out the section on troubleshooting pairing issues. That's to say, it acts upon the occupancy readings from all of your sensors—not just the ones participating in the scheduled Comfort Setting. I don't want a single reading from my kitchen sensor to determine my home's temperature. To activate a Room Sensor, ensure that your ecobee is awake (pictured below) by either standing in front of it or touching the screen. Ecobee knows what room I’m in and adjusts the temperature accordingly. Get in touch with our support team. If this is the case, follow the below steps to add the unwanted Room Sensor to the Ignored Sensors List. When the sensor pairing message is displayed on your ecobee, note the 4-digit ID on the top of the message. However, if any motion is detected, Follow Me will use this information to heat/cool appropriate rooms. I'm spending most of my time in the living room this evening, and I just walked by my kitchen's Room Sensor. Install these portable powerhouses throughout your home for targeted comfort in the rooms that matter most (bedrooms, nursery, living room, etc. With Smart Home/Smart Away enabled, when your thermostat senses you're home during a scheduled Away period or away during a scheduled Home period, it will automatically override your schedule for comfort (Smart Home) or savings (Smart Away). (To resume your scheduled Comfort Setting, tap the X icon on your ecobee's Home Screen; using the app? *Actual number is based on your ecobee's ongoing analysis of your HVAC's equipment's ability to recover the temperature gap. Smart Home and Smart Away are available on ecobee SmartThermostat with voice control, ecobee4 and ecobee3 out of the box. Battery will last approximately one year and is easily replaceable. I have multiple sensors around my house. A low battery will cause frequent disconnects and may prevent the sensor from re-pairing. This article applies to all ecobee thermostats except Smart, Smart SI, EMS and EMS SI. Access their readings remotely with the ecobee app or the Web Portal. In other words, the temperature averaging feature of the ecobee will follow you throughout the home, delivering comfort to the rooms you inhabit. your living room sensor, the one in the kitchen, and your thermostat's built-in occupancy sensor. Get in touch with our support team. In this scenario, most of the weighting will be given to the occupancy readings from your living room sensor. Adjusting the temperature on your thermostat or in the app with the temperature slider (i.e. When Home is active the sensors participating in that Comfort Setting participate in Follow Me mode. You can also create additional custom Comfort Settings via the Web Portal, Confirm that your ecobee thermostat is running the latest firmware, Ensure your ecobee firmware is up to date. With Smart Home/Smart Away enabled, when your thermostat senses you're home during a scheduled Away period or away during a scheduled Home period, it will automatically override your schedule for comfort (Smart Home) or savings (Smart Away). Smart Away runs until it detects occupancy or until the start of the next scheduled Away period. Make sure your Ecobee Thermostat’s firmware is up-to-date by going into MAIN MENU > ABOUT > VERSION When a Room Sensor isn't participating in a Comfort Setting, what does my ecobee thermostat do with its reading? Press Cancel on the thermostat Home Screen. and doorbells (Ring, Nest Hello, Skybell, August) that … Takes the temperature and occupancy readings from each of the sensors participating in the scheduled Comfort Setting. When it's active, Smart Home will stay in effect until. Similarly, once you leave a room and your sensor stops detecting occupancy, your thermostat's temperature data is gradually (and not immediately) removed from the calculation of the set point. Smart Home, Smart Away and Follow Me are three. (Typically, 1–4° Fahrenheit lower than your Home set points.*). Smart Home uses your Home Comfort Setting's hot and cold set points. Tap Pair now to confirm pairing. Check out the section below on Sensor Participation and Comfort Settings for more information. To select a tile, touch or click on it. Place the battery back into the battery slot with the positive side (+) facing. No more going to bed too hot or too cold! Room Sensors are compatible with SmartThermostat with voice control, ecobee4, ecobee3 lite and ecobee3. On the thermostat, select the hamburger menu (). Detects both temperature and occupancy and communicates those readings to the thermostat. If more than one sensor detects occupancy, the average of these sensors will be used. You should now receive a prompt on your ecobee’s screen to pair the sensor. Re-insert the battery into your Room Sensor and hold it close to your ecobee. Other spots that are great for Room Sensors include areas that are either warmer or cooler than the rest of your home. ), Unpair the sensor in question from your ecobee thermostat by going into. Occupancy is based on a person's continued presence within a Room Sensor's viewing angle—not merely motion detection. With Follow Me enabled, your Room Sensors detect which rooms you and your family are in and your ecobee sets your home's temperature to prioritize comfort in those rooms. Smart Home and Smart Away cannot be triggered during a scheduled Sleep period. If none of your participating sensors report motion for 30 minutes, your ecobee will set the temperature based on the average of all participating sensors (even in the Sleep Comfort Setting). You can always change participation settings later by going to, If the Room Sensor pairing prompt does not appear on your ecobee’s screen and you're certain you're on the Home Screen, please. (, If you're unsure what settings you’d like to use, leave all of the boxes checked for now. To access your customized web portal, visit ecobee.com and click on the Login link. Comfort Settings make sure your home is the right temperature during specific activities in your schedule. On your thermostat's screen or in the app, go to: Look for the following indicators on your thermostat: When Follow Me is enabled, the ecobee utilizes sensors that have. Ecobee's customer service, via their online chat, was excellent in solving the issue, which was caused by a wire to the AC compressor that needed to bypass the PEK unit. You can pair Room Sensors to it to take advantage of ecobee Smart Features like Smart Home/Away and Follow Me mode. Installation is pretty easy and took me about 20 to 30 minutes per thermostat. In Follow Me mode, how much weight does my ecobee assign to a single reading versus the many readings from the living room sensor? Gently lift the prongs in the middle of the battery slot with your index fingernail. Remove the battery and place the battery back in with the positive side facing up. This ID corresponds to the ID on the back of the Room Sensor. Smart Away runs until it detects occupancy or until the start of the next scheduled Away period. Home, Away, and Sleep) you'd like it to participate in. By using the occupancy information reported by your ecobee thermostat's built-in occupancy sensor* and the Room Sensors paired with your ecobee, Smart Home/Away tracks your household's comings and goings to set the temperature for comfort or savings. Make sure this fits by entering your model number. 1) Ensure your ecobee firmware is up to date by going to MAIN MENU > ABOUT on the thermostat and looking for the number listed under Version. This will add the sensor to the Ignored Sensors list. Occupancy is measured roughly every 5 minutes, so the ecobee will not immediately go into Smart Home or Smart Away mode until the next 5 minute interval has been reached. If you would like to re-enable pairing for that sensor, tap Ignored Sensors (found under MAIN MENU > SENSORS) and re-enable pairing. 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